State Farm® Insurance Agent Keiko McInally
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rich Becker
September 3, 2026
"Kudos to Brittni for outstanding customer service. She was patient, responsive, and listened to what I needed. While we did not do business this time, we certainly will return to her the next time. Excellent representative of this company."
"Wow, thank you for the 5-star review, Rich! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Kay Dee
August 26, 2026
"Just stopping by to give credit where it’s do,and with that being said Brittni Bates is the g.o.a.t. Not only did she find me the best motorcycle rate possible but when I ran into a couple obstacles with the policy she made sure it was Resolved ASAP… So all in all, I will be given all my guys her number so they can get ensure that Miss Brittni"
"Kay, thank you for the amazing review! Our Lakewood insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Keiko McInally, your State Farm Agent "
Michelle Torres
August 12, 2026
"Very helpful and took care of what I needed in a timely manner."
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Lakewood to know you had such a great experience with us. "
Eric Bernard
August 11, 2026
"I've been a client for many years now. Very satisfied. Erik is always a great help !"
"We really appreciate the 5 star review Eric! It's always a pleasure working with you and your family. "
Cora Manalang
July 17, 2026
"The staff are very helpful, pleasant and knowledgeable!!"
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Jerry Cochran
June 27, 2026
"Very friendly and understanding."
"Jerry, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Keiko McInally’s Team here in our Lakewood office. "
Ed Bonilla
June 12, 2026
"Erik has provided incredible customer service to our family for many years. His extensive knowledge and commitment to meeting our insurance needs have been consistent throughout our time with this office. We truly appreciate his professionalism and dedication. The Bonilla Family."
"Thanks so much for the fantastic rating, Ed! We are so glad you had a positive experience with us here on State Farm Agent Keiko McInally’s Team. If there is anything we can do for you in the future, just give us a shout! "
Jenna Haney
May 30, 2026
"I had such a wonderful experience working with Brittni! From the very beginning, she made me feel valued and genuinely cared for. Insurance can sometimes feel overwhelming, but Brittni took the time to answer all my questions, explain everything clearly, and make sure I felt confident in my decisions.
Her kindness, professionalism, and dedication truly stand out. It’s refreshing to work with someone who is not only knowledgeable but also genuinely invested in helping their clients. I left every conversation feeling appreciated and excited about the coverage and service I was receiving.
If you’re looking for an insurance representative who goes above and beyond, I highly recommend Brittni. Thank you for making the process so easy and enjoyable! 😊"
"Thank you so much for the 5-stars, Jenna! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Keiko McInally’s Team anytime."
Deborah Washington
May 19, 2026
"Great customer service with excellent response time."
"Thank you so much for the 5-stars, Deborah! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Keiko McInally’s Team anytime."
Vincent Haley
May 13, 2026
"Eric was very professional renewing my Home Insurance.. Very professional did a great job"
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Keiko McInally’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lakewood ."
Gerald Huang
May 11, 2026
"Eric Kirk is super helpful and knowledgeable!"
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Keiko McInally’s Team. "
Rocky Outlaw
March 5, 2026
"Brittni is so amazing!!! Shes extremely enthusiastic, friendly, and VERY honest while assisting me in finding quotes for my first car (new driver!!)! She did everything she could to get me a fair price!
She is also incredibly patient; I had to investigate the costs of five different cars and their monthly insurance prices, and she was hilarious and cheerful.
Great help -- thank you! :)"
"Rocky, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Greg
December 19, 2025
"Hi, Erik and staff.
I have had the absolute pleasure of receiving fantastic service from the staff at State Farm since 2006. They go way above and beyond supplying excellent service to their customers. They deliver quick, concise decisions for specific, positive outcomes for their customers. They are truly committed professionals."
Joshua A
December 12, 2025
"Amazing experience with Erik! He helped me understand my options and get my car insured. He is thorough and patient with a happy friendly attitude. Have stayed with State Farm thanks to his service!"
Matthew Drehs
November 18, 2025
"I couldn’t be happier with the service I receive from Keiko, Erik, and Lisa at State Farm. They are truly exceptional. Always friendly, responsive, and incredibly knowledgeable. This team is the gold standard for customer service. Highly recommend!"
Jennifer Medina
October 20, 2025
"Erik is very self explanatory and polite but most of all super helpful!! :)"
Liv V
October 17, 2025
"Today, I had a Wonderful experience frm Keiko McInally location on Del Almo Blvd in Lakewood, CA. Agent Erik Kirk was absolutely a 💯. Professional, helpful and explaining clearly the options for auto insurance as well as life insurance. He was so patient because e had to repeat a few things for me. What a gentleman. End of story, same day, I now have a policy with State Farm. Thank you Erik and to his office and to State Farm."
Alma Bonilla
October 16, 2025
"Erik is an exceptional agent. ‘I’ve had the pleasure of working closely together with him for almost 30 years. State Farm has always provided the best insurance coverage to protection for my family. Home, Auto, or other needs we may have.Erik is very knowledgeable in his field, hardworking and a very dedicated employee. A valuable asset to your company. Thanks for always looking out for us."
Bill B
September 10, 2025
"Worked up several options for life insurance policies. Erik Kirk was very helpful going over all the details. We will talk again later. Thx Erik!"
Jackie Loza
September 8, 2025
"I am a client of theirs and have been for years. They’re always so helpful!"
Chris Char-Kulon
August 28, 2025
"Erik Kirk was so helpful and knowledgeable. I highly recommend."
Mary Sweitzer
August 25, 2025
"This state farm office is always so helpful. Eric is the best and is so knowledgeable. I highly recommend state farm."
Kayla Braun
August 20, 2025
"I am so grateful to Erik Kirk and everyone at this office. I was rear ended last month and they were easy and amazing to work with. I appreciate that dealing with insurance didn't add more stress to an already stressful event. Thank you!"
Carol phillips
July 23, 2025
"I’m can’t say enough positive comments regarding State Farm -Keiko McInally Insurance Agency. The staff are professional and extremely knowledgeable. I never feel rushed my questions are always encouraged. Thanks again!
Brittani, Lisa and Eric are all outstanding!!!!"
Raul Pineda
June 27, 2025
"Grate State Farm Agency, especially Erik J Kirk, he always willing to help and support at anyone that’s needed to get a better car insurance policy rate.
Thanks Erik!!, keep up with the good work!"